Scheduled - A major update to our Authentication Service (29) is due to take place on Tuesday 17th October. This is the first major release to our Generation 3 Platform. Details are enclosed and on our Change Log page (https://www.iamcloud.com/changelog/october-2017/)


This is business as usual for IAM Cloud and we expect no disruption to your services. However if for any reason you experience any issues or have any questions please do not hesitate to contact our Support Team:

Contact us here: http://support.iamcloud.com
Email us: support@iamcloud.com
Phone (UK): +44 118 324 0000
Phone (US): +1 914 495 1298

Enhancements and fixes include:

• Password Resets using our Password services are now instantaneous.
• Fix to known caching issues causing login attempt failures. We identified that stale cookies from previous attempts to authenticate were being reloaded causing an exception during login. A self-heal capability has been introduced which enforces an auto retry login after clearing down the cookies.
• Major performance Improvements o Minimising number of calls by a factor of 3 to and from the API. o Introduced a local caching service directly to the server instances. This means that the entire user session is held always on the server so there is no repeated calls to the API and will respond instantaneously from the cache.
• Introduced the concept of Session ID. This is a cookie that is stored on the client side which will aid future functionality by providing a more performant way to authenticate and load Touchpoints.
• Introduced advanced Trusted Source capabilities which significantly improves speed of authentication and implementation.
• Allows for a Smarter and more intelligent way of implementing Trusted source without the need to use our smart link system and multiple redirects or DNS entries.
• Fully encompasses the ability to use AppID which was introduced in version 28.
• Session sharing is now enabled by default on our Generation 3 Platform as it was on Generation 2. Our roadmap includes the ability to control this behaviour per Application.
• Improved some of the variable names to make them more user friendly and keep the URL truncated.
• Administrators can now modify and update the claims that are being returned during authentication via the portal. This is a major step forward in enabling self service for federating applications to the IAM Cloud platform.
• Ability to still login to Cloud Drive Mapper while performing a Known Password Reset.
Oct 13, 15:37 UTC