IAM Cloud Status Page
All Systems Operational

About This Site

Welcome to the IAM Cloud Status Page. Here you can monitor the health our software services and subscribe to real-time updates. If you experience any issues or have any questions, please do not hesitate to contact our support team at https://support.iamcloud.com

Uptime over the past 90 days. View historical uptime.
Cloud Drive Mapper Operational
90 days ago
99.98 % uptime
Today
Office 365 Availability Operational
90 days ago
100.0 % uptime
Today
Cloud Drive Mapper Operational
90 days ago
99.96 % uptime
Today
IAM Cloud Portal Operational
90 days ago
99.9 % uptime
Today
Password Service Operational
90 days ago
100.0 % uptime
Today
Self Service Resets Operational
90 days ago
100.0 % uptime
Today
Active Directory Resets Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
99.97 % uptime
Today
Single Sign On Operational
90 days ago
99.95 % uptime
Today
Login Control Operational
LDAP Service Operational
Trusted Source Operational
90 days ago
100.0 % uptime
Today
Smartlinks Operational
90 days ago
99.98 % uptime
Today
Office 365 ? Operational
90 days ago
99.95 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
Attribute Changes Operational
90 days ago
100.0 % uptime
Today
New Account Creations Operational
90 days ago
100.0 % uptime
Today
Deletion or declassification of users Operational
90 days ago
100.0 % uptime
Today
Office 365 Licensing Operational
90 days ago
100.0 % uptime
Today
Migration Services Operational
Email Operational
File Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 7, 2023

No incidents reported today.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Clients may experience problems authenticating to the IAM Cloud Platform and Cloud Drive Mapper - this is due to a global 365 outage
Resolved - This incident has been resolved.
Jan 25, 10:32 UTC
Monitoring - Further details can be found on:

https://status.azure.com/en-gb/status

https://twitter.com/MSFT365Status/status/1618149579341369345
Jan 25, 08:11 UTC
Jan 24, 2023
A subset of clients may see a message stating 'Licence cannot be verified' on Cloud Drive Mapper
Resolved - This incident has been resolved. An RCA will be provided to customers who logged tickets with our support desk.

If you require any further information then please contact our support team.
Jan 24, 15:45 UTC
Update - The issue with Cloud Drive Mapper is now resolved, if you're continuing to experience issues then please contact our support team.

There is still an ongoing issue with access to the config portal, an update will be posted once that is resolved.
Jan 24, 11:22 UTC
Monitoring - IAM Cloud engineers have been alerted to a number of clients who are experiencing a 'Licence cannot be verified' message on Cloud Drive Mapper.

Also when accessing the configuration portal an 'Access Blocked' message is returned. We suspect this is related to an incident in Azure on 23/01 and are carrying out further investigations to rectify the issue. We will update this post once we have more information.

For any further information please get in touch with our support team who will be happy to provide any assistance required.

https://support.iamcloud.com
support@iamcloud.com
Phone (UK): +44 118 324 0000
Jan 24, 08:45 UTC
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