IAM Cloud Status Page
Monitoring - We have identified a change of behaviour relating to the authentication headers in SharePoint Online, which has had an affect on Cloud Drive Mapper.

Changes like these are usually rolled out on a tenancy by tenancy basis, so its possible that some of our customers have not been affected yet. When the issue does affect the tenancy, symptoms are that either a subset of users, or all users, will no longer be able authenticate to SharePoint Online via Cloud Drive Mapper.

An 'unable to authenticate', or similar error message will be displayed and this usually coincides with a small unreadable authentication window over the Cloud Drive Mapper icon on the taskbar.

For this reason, to prevent future interruption, we are now recommending for all users to update to the latest version of Cloud Drive Mapper.

A fix for this issue is included in v2.8.10.1 - available at resources.iamcloud.net. Upgrade guidelines can be found in our change log - https://www.iamcloud.com/iam-changelog/cloud-drive-mapper-2-8-10-1/

If you require any further information then please contact our support desk.

IAM Cloud Technical Support

http://support.iamcloud.com

support@iamcloud.com

Phone (UK): +44 118 324 0000
Nov 4, 15:19 UTC

About This Site

Welcome to the IAM Cloud Status Page. Here you can monitor the health our software services and subscribe to real-time updates. If you experience any issues or have any questions, please do not hesitate to contact our support team at https://support.iamcloud.com

Cloud Drive Mapper Operational
90 days ago
99.94 % uptime
Today
Office 365 Availability Operational
90 days ago
100.0 % uptime
Today
Cloud Drive Mapper Operational
90 days ago
99.88 % uptime
Today
IAM Cloud Portal Operational
90 days ago
100.0 % uptime
Today
Password Service Operational
90 days ago
100.0 % uptime
Today
Self Service Resets Operational
90 days ago
100.0 % uptime
Today
Active Directory Resets Operational
90 days ago
100.0 % uptime
Today
Authentication Service Operational
90 days ago
100.0 % uptime
Today
Single Sign On Operational
90 days ago
100.0 % uptime
Today
Login Control Operational
LDAP Service Operational
Trusted Source Operational
90 days ago
100.0 % uptime
Today
Smartlinks Operational
90 days ago
100.0 % uptime
Today
Office 365 ? Operational
90 days ago
100.0 % uptime
Today
Identity Service Operational
90 days ago
100.0 % uptime
Today
Attribute Changes Operational
90 days ago
100.0 % uptime
Today
New Account Creations Operational
90 days ago
100.0 % uptime
Today
Deletion or declassification of users Operational
90 days ago
100.0 % uptime
Today
Office 365 Licensing Operational
90 days ago
100.0 % uptime
Today
Migration Services Operational
Email Operational
File Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 3, 2021

No incidents reported today.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.