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Cloud Drive Mapper Operational
Iris (admin portal) Operational
Microsoft 365 Operational
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No incidents or maintenance related to this downtime.

Sep 21, 2026

Cloud Drive Mapper - issue with authentication
Resolved - Incident Summary:
We are aware of an issue with Cloud Drive Mapper authentication.

Services affected:
Cloud Drive Mapper

Current impact:
A fix has been released.
If an application consent request is showing when you start CDM, please restart and the service should operate as normal.
If you are already working normally but have consented an additional Enterprise App, then please restart CDM and the new app can be removed.
If you are working normally but have not consented any additional Apps today, then no action is required.

Latest resolution status:
Resolved
Sep 21, 12:50 UTC
Identified - Incident Summary:
We are aware of an issue with Cloud Drive Mapper authentication.

Services affected:
Cloud Drive Mapper

Current impact:
The existing authentication flow has been impacted. Users will be presented with a new Enterprise Application form consent request when logging into CDM.

Latest resolution status:
We are working on a fix for this issue.

Fix ETA:
Currently being tested, rollout dependent on test results.

Next update
14:00 GMT
Sep 21, 12:12 UTC

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

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