EU based Federated customers will experience problems authenticating to the IAM Cloud Platform.
Incident Report for IAM Cloud
Resolved
This incident has been resolved.
Posted Sep 04, 2019 - 08:48 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 04, 2019 - 08:22 UTC
Update
We are continuing to work on a fix for this issue.
Posted Sep 04, 2019 - 08:16 UTC
Identified
EU based Federated customers will experience problems authenticating to the IAM Cloud Platform. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP.

We apologise for the inconvenience.

IAM Cloud Technical Support

http://support.iamcloud.com

support@iamcloud.com

Phone (UK): +44 118 324 0000

Phone (US): +1 914 495 1298 Edit
Posted Sep 04, 2019 - 08:11 UTC
This incident affected: Authentication Service (Single Sign On, Smartlinks, Office 365).
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