A Subset of EU customers may experience authentication issues

Incident Report for IAM Cloud

Resolved

This incident has been resolved.
Posted Sep 24, 2018 - 08:33 UTC

Investigating

A Subset of EU customers may experience problems authenticating via the IAM Cloud Platform. Engineers are working to resolve this issue as a priority and we will provide further updates ASAP.

We apologise for the inconvenience.

IAM Cloud Technical Support

http://support.iamcloud.com

support@iamcloud.com

Phone (UK): +44 118 324 0000
Posted Sep 24, 2018 - 08:20 UTC
This incident affected: Password Service (Self Service Resets, Active Directory Resets) and Authentication Service (Single Sign On).
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