A Subset of users may experience problems authenticating to the IAM Cloud Platform.

Incident Report for IAM Cloud

Resolved

This incident has been resolved.

Posted Sep 14, 2020 - 14:44 UTC

Identified

A Subset of users may experience problems authenticating to the IAM Cloud Platform. This has been caused by connectivity issues in Azure. Details can be found on the @AzureSupport twitter page and here - https://status.azure.com/en-gb/status/. We're currently implementing a workaround in order to restore the service as soon as possible.

We apologise for the inconvenience caused.

IAM Cloud Technical Support

http://support.iamcloud.com

support@iamcloud.com

Phone (UK): +44 118 324 0000

Phone (US): +1 914 495 1298

Posted Sep 14, 2020 - 14:24 UTC

This incident affected: Authentication Service (Single Sign On, Login Control, LDAP Service, Trusted Source, Smartlinks, Office 365).