The issue is now resolved and users can access the legacy Portal as normal via Chrome and Firefox.
Thank you for your patience whilst Google corrected the unsafe site classification.
Posted Apr 18, 2025 - 06:33 UTC
Monitoring
We have revalidated the domain with Google. Googles process documentation states that it can be a couple of days before verification is processed.
We will continue to monitor the situation and we ask that affected Admins use Microsoft Edge while this issue persists.
Posted Apr 17, 2025 - 16:38 UTC
Update
No status change.
Next update: When the issue is resolved.
Posted Apr 17, 2025 - 15:31 UTC
Update
We have revalidated the domain with Google.
Next update: 16:15
Posted Apr 17, 2025 - 14:16 UTC
Update
We are continuing to work on a fix for this issue.
Posted Apr 17, 2025 - 14:11 UTC
Update
We are still waiting for the propagation to replicate.
Latest resolution status: Edge can be used.
Next update: When the issue is resolved.
Posted Apr 17, 2025 - 13:25 UTC
Identified
We have revalidated the domain and are awaiting propagation.
Posted Apr 17, 2025 - 11:03 UTC
Investigating
This is reoccurrence of the previous issue on the 7th April.
Incident Summary: The legacy CDM Portal (portal.iamcloud.net) has been classified as unsafe when using Chrome & Firefox browsers
Services affected: Legacy CDM (v2)
Current impact: CDM v2 administrators will be unable to reach the Portal if using Chrome or Firefox. Our suggested workaround is to use a different browser (e.g. Edge).
Latest resolution status: A workaround is currently available.
We have provided feedback to the browser vendors to inform them that the site has been incorrectly classified as unsafe.